ReviewFlow setup

Help us configure ReviewFlow around your business.

You already gave us the basic business information. This form only asks for the details we still need to understand your review workflow, response rules, and alert preferences.

We already have: your contact details, business, website, industry, number of locations, Google Business Profile status, approximate review count, and your main ReviewFlow goal.

Question 1About 4–6 minutes

Who currently manages your Google Business Profile? *

This tells us who will likely need to help with the connection step.

I manage itI can access the profile today.

Someone on my team manages itAn employee or manager has access.

An agency manages itA third party currently handles the profile.

I'm not sureWe can help figure this out.

Send us your Google Business Profile link(s).

Add one Google Maps or Google Business Profile link per location. We only accept Google profile/map links. If you don’t have them handy, you can skip this.

Do you use any review-management software today?

If not, just enter “None.”

What's the biggest problem with your current review process?

A sentence or two is enough. This helps us understand where the friction actually is.

What should ReviewFlow help handle?

Select everything that applies. We already have your main goal; this tells us the broader setup you want.

Positive review responsesDraft or automate low-risk positive responses.

Negative review alertsNotify your team when attention is needed.

Flag sensitive reviewsKeep higher-risk situations human-reviewed.

Multi-location management

Consistent brand voice

Reduce manual admin

Which reviews should always require human approval?

Select all that apply. We recommend keeping sensitive situations human-reviewed.

Who should receive important review alerts? *

This can be you or another person on your team.

Is there anything ReviewFlow should never say?

Add prohibited words, offers, claims, policies, or topics. Leave blank if none.

Can you share examples of responses that sound like your business?

Optional, but very useful for matching your tone. Paste 1–3 examples.

What else should trigger an immediate human alert?

Mention any business-specific situations that should never be handled automatically.

Anything else we should know before setting up ReviewFlow?

Optional. Add any context that would help us configure the system correctly.

Final step

Review your setup.

Make sure the important details look right before sending them to our team.

Submitting this form does not connect ReviewFlow to your Google account automatically. We’ll review your answers and contact you with the secure connection step.

✓

We’ve got what we need.

Thanks for completing your ReviewFlow setup. Our team will review your review workflow, response preferences, and escalation rules, then email you with the next step for securely connecting ReviewFlow to your Google Business Profile.