Don't let Google reviews weigh you down. Rise above the competition with our fully automated services that respond to Google reviews on your behalf. Get personalized, timely, and human-like responses, so you can focus on what truly matters – growing your business.
Robot of Business offers automated review management services that facilitate customer satisfaction and protect your brand’s reputation. Our services help you respond quickly and accurately to reviews left on Google My Business with minimal effort on your part.
At Robot of Business (or "R.O.B." for short), we believe in enhancing the relationship between businesses and their valued customers. Our mission is to provide businesses with the tools they need to elevate customer satisfaction, boost online presence, and foster growth. With our fully automated services, our AI R.O.B. responds to Google reviews in a way that appears human and reflects your unique voice.
Simply provide R.O.B., our AI assistant, with a few key details and examples. Grant R.O.B. manager access to your Google Local Page so he can respond directly. Once set up, R.O.B. monitors new reviews, extracting details like star ratings, reviewer names, and their feedback. Leveraging the information you've shared, he crafts personalized responses for each review. You can even customize the sign-off (e.g., "- Your Name from Business Name").
Getting started with R.O.B.'s Google Review Response Automation is just $15! This covers the setup and first 30 days of responses for a single Google Local Business page. After the initial period, enjoy continued automated responses for $15 per month, per Google Local listing.
At present, R.O.B. is optimized for Google Local Business review automation. While our future goal is to expand to platforms like Yelp, TripAdvisor, and UberEATS, our current focus remains on Google Local Business reviews.
Absolutely! R.O.B.'s authenticity relies on your input during the questionnaire. Share examples of actual reviews and your responses (or create hypothetical ones) to align R.O.B. with your brand voice. The richer the information you provide, the more genuine and tailored the responses become. You can also customize the sign-off to your preference.
R.O.B. offers immediate responses, although we suggest adding a delay between response and posting, typically ranging from 30 minutes to 24 hours. This deliberate timing appears more natural and less automated, improving the user experience.
Certainly. We offer options to review responses via email or Slack before they're posted. During the setup phase, we can even initiate a trial period where R.O.B.'s responses are shared with you exclusively. Plus, we can establish filters for positive and negative reviews to ensure your comfort and confidence in every interaction. Our flexibility ensures a seamless and tailored experience.
"R.O.B. brought my Google local pages to a new level. As a busy business owner, I didn't have the time or energy to respond to all the Google reviews myself. But with their fully automated service, they not only replied to every review promptly and personally, but also captured the essence of my brand's voice. Now, my customers feel valued and appreciated, and my online presence has never been better."
Robot of Business is here for you every step of the way. Get in touch today to get started! We look forward to delivering the personal, automated customer service experience you deserve.